Netscape Technical Issues - November 20, 2001

To ensure a smooth operation when purchasing from Children Only ESL/EFL, Netscape 6.x and 6.1 users should upgrade to Version 6.2.

According to the engineers at Netscape, versions 6.x and 6.1 use an encryption algorithm that interferes with most online banking software including InternetSecure's payment processing gateway (the processing gateway we use at Children Only ESL/EFL). We found that customers using Netscape 6.x or 6.1 are encountering errors when attempting to purchase a subscription from use. Most commonly, a customer will complete the first page of the InternetSecure order form pages and then will receive a notice stating:

We Cannot Process Your Transaction.
Cannot find one or any of these variables:
MerchantNumber, Products, ReturnURL or ReturnCGI.

Again, to ensure a smooth operation when purchasing from Children Only ESL/EFL, Netscape 6.x and 6.1 users should upgrade to Version 6.2.

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